This article confirms whether you can request that your candidate's DBS certificate be sent to your business address.
When filling out the background screening form to complete a DBS application, candidates are given the option of whether they would like to receive a paper copy of their DBS certificate.
Note: This is only an option for 'Basic' applications (Criminal record check (Basic DBS, England & Wales).
However, suppose youwish to receive paper copies of your candidate's certificates at your business address, then a registered user on your Verifile Company Account will need to contact your Verifile Account Manager.
The email address for our Customer Success Manager team is success@verifile.co.uk.
If you have placed an order for a Criminal record check (Standard DBS, England & Wales) or Criminal record check (Enhanced DBS, England & Wales), candidates will not be given the option to select if they wish to receive a paper certificate, as paper certificates will automatically be sent to their current home address.
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How can I request a DBS certificate by post?
Live Chat is available on the right, and you can self-serve via our Client Support Portal.
Call us at +44 (0) 1234 339 350 (Monday to Friday, 8:30 a.m. to 5:30 p.m. U.K. time).
Email service@verifile.co.uk.
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