[CF]
As the ID checker, it is your responsibility to witness appropriate ID documents from the candidate before the U.K. Criminal Record check can be submitted to DBS (Disclosure and Barring Service).
Physical copies of the ID documents must be viewed and witnessed in person by meeting with the candidate.
When checking the validity of the documents, it is best practice to carry out this examination face-to-face. Other alternative methods include via a live video link, for example Skype and FaceTime.
In both cases, you must be in physical possession of the original documents. You must assess any risks identified when using live video and mitigated by you if implementing this practice.
You must not rely on the inspection of the documents via a live video link, or by checking a faxed or scanned copy of the document.
It is also your responsibility to ensure that all the details on the candidate's application on the Verifile client portal are correct and match the ID documents that you have witnessed.
If there are any discrepancies, please call the Client Services Team immediately on +44 (0) 1234 339 350 to rectify this before submitting the check to DBS.
RELATED CONTENT
How to manually confirm ID for DBS checks on the Verifile client portal
Whilst we have taken care to ensure that this information is accurate, we update articles regularly. If you feel something is incorrect, please use the feedback buttons below to tell us how we could improve.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article